🔒 Privacy Policy
Last Updated: January 25, 2026
Relax ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, profile photo
- Location Data: GPS location (with your permission) to find nearby therapists and spas
- Payment Information: Payment method details (processed securely through third-party payment providers)
- Booking History: Records of your massage appointments and preferences
1.2 Automatically Collected Information
- Device information (model, operating system, unique identifiers)
- App usage data and analytics
- Log data and crash reports
2. How We Use Your Information
We use your information to:
- Provide and improve our massage booking services
- Connect you with therapists and spas near your location
- Process payments and manage bookings
- Send booking confirmations and updates
- Provide customer support
- Send promotional offers (with your consent)
- Ensure safety and security of our platform
3. Information Sharing
We may share your information with:
- Service Providers: Therapists and spas you book with (name, contact, booking details)
- Payment Processors: To complete transactions securely
- Analytics Partners: To improve our services (anonymized data)
- Legal Requirements: When required by law or to protect our rights
We do NOT sell your personal information to third parties.
4. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits
- Access controls and monitoring
5. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request your data in a portable format
6. Location Services
Our app uses location services to:
- Find therapists and spas near you
- Provide accurate distance information
- Enable home massage service delivery
You can disable location services in your device settings at any time.
7. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time.
8. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or email.
10. Contact Us
© 2026 Relax. All rights reserved.